AML & CTF Requirements

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From 1 July 2026, buyer’s agents are required to meet new obligations under Australia’s Anti-Money Laundering and Counter-Terrorism Financing laws.

These changes mean we are legally required to collect and verify certain information from clients before we can begin providing our services.

The purpose of these laws is to help detect and prevent money laundering, terrorism financing, and other criminal misuse of professional services. These requirements apply not only to buyer’s agents, but also to other professionals involved in property and financial transactions, including lawyers, conveyancers, and accountants.

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What this means for you

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When you engage us, we may ask you to provide information or documents so we can verify your identity and understand the nature of the service being provided.

This may include:

• A current passport

• An Australian driver’s licence

• A full birth certificate

• A bank statement or utility bill

• Information about why and how our services will be used

• Details of any person acting on behalf of another person

• Information to verify who owns or controls an account, business, or property

These checks must be completed before we can begin providing our buyer’s agent services.

All information provided will be handled in accordance with our Privacy Policy and treated confidentially.

Please don’t be concerned if we ask you for additional information or documents. We are legally required to collect and verify this information for all clients, including long-standing clients.

If you think you may need our assistance urgently in the future, you are welcome to provide the required information in advance. This can help avoid delays when you need us most.

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